Great leaders interacting with common man

The book talks about how contemporary leaders are taught to manage by walking around, in other words, mange their employees by relating to them, understanding them and connecting with them. Only then can they truly understand where they are coming from and how to lead them. I think that there is a fine line between managing this way and micro-managing. The person needs to understand that they are there to connect with the people they are observing not tell them what to do or how to do it. I believe that the relationship that is created by this connection with the person of ultimate power in the organization helps the employee understand what they are working for